Propel System Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Propel Core Functionality ? Operational
90 days ago
100.0 % uptime
Today
Propel Import Operational
90 days ago
100.0 % uptime
Today
Propel Export ? Operational
90 days ago
100.0 % uptime
Today
PDF Generation Service ? Operational
90 days ago
100.0 % uptime
Today
Propel SSO Server ? Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
FDA Medwatch Integration Operational
90 days ago
100.0 % uptime
Today
AWS S3 Integration Operational
90 days ago
100.0 % uptime
Today
Platform Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Propel Scheduled Minor Maintenance Nov 5, 2025 18:00-19:00 PST

Propel Software is performing a minor maintenance beginning at 6:00 pm PT on Wednesday, November 5th. This is a maintenance to improve PDF Generation Services (document-merge) and will have a brief downtime. For more information or questions please contact the Support Team at support@propelsoftware.com.
Posted on Nov 04, 2025 - 16:27 PST
Nov 4, 2025

No incidents reported today.

Nov 3, 2025
Scheduled Maintenance: Heroku Server Maintenance
Completed - The scheduled maintenance has been completed.
Nov 3, 19:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 18:00 PST
Scheduled - To coincide with our Winter '26 (25R5) release, Propel Software is performing maintenance on our Heroku server beginning at 6:00pm PDT on Monday, November 3rd. This is a release to improve Propel Import, Export and Document Services and will have a brief downtime. For more information or questions please contact the Support Team at support@propelsoftware.com.
Oct 28, 11:04 PDT
Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025
Propel Scheduled Minor Maintenance
Completed - The scheduled maintenance has been completed.
Oct 21, 19:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 18:00 PDT
Scheduled - Propel Software is performing a minor maintenance beginning at 6:00 pm PDT on Tuesday, October 21st. This is a maintenance to improve Propel Export and PDF Generation Services and will have a brief downtime. For more information or questions please contact the Support Team at support@propelsoftware.com.
Oct 17, 09:13 PDT
Salesforce Service Disruption
Resolved - This incident has been resolved by the Salesforce Technology Team as of 11:38 pm UTC, Oct 20. For more information, please visit Salesforce's Trust Center: https://status.salesforce.com/generalmessages/20000226
Oct 21, 08:13 PDT
Identified - On October 20, 2025 at approximately 06:50 UTC, the Salesforce Technology team identified a service disruption impacting multiple clouds which affects Salesforce service for Propel customers. This is a system wide AWS outage. Salesforce services, including Heroku, are impacted.

For more information, please visit Salesforce's Trust Center: https://status.salesforce.com/incidents/20003370
Oct 20, 09:53 PDT
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